Shipping Policy
Shipping Policy
Thank you for shopping with GoKing. This Shipping Policy explains our shipping methods, order processing times, and estimated delivery timelines for international orders.
1. Shipping Method
We ship orders worldwide using international registered small parcel services.
- Shipping Type: International Small Parcel
- Logistics Provider: YunExpress Global Registered Line
2. Order Processing Time
Order processing time depends on whether the product is a standard (non-customized) item or a customized product.
- Non-Customized Products: Orders are typically shipped within 48 hours after payment confirmation.
- Customized Products: Production and shipping times vary depending on product complexity. The estimated processing time will be confirmed with you after the product design or customization plan has been discussed and approved.
3. Estimated Delivery Time
Once an order has been shipped, the estimated delivery time is:
6–10 business days (excluding weekends and public holidays)
Please note that delivery times may vary depending on destination country, customs clearance procedures, local postal services, and other factors beyond our control.
4. Tracking Information
Tracking information will be provided once your order has been shipped. Please allow some time for tracking updates to appear in the logistics system.
5. Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
6. Delays and Exceptional Circumstances
While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to customs inspections, weather conditions, carrier delays, or force majeure events.
7. Incorrect Address or Failed Delivery
Please ensure that your shipping address is accurate and complete. GoKing is not responsible for delivery failures or delays caused by incorrect or incomplete address information provided by the customer.